After-Sales Services

The Ludo commits offering warranty to customers for a period of two years or more depending on the product. The company undertakes to replace any component that has malfunction, if the fault is due to the construction and has not been damaged by poor transfer, poor storage, poor facility, abuse or neglect. The warranty applies if during installation and use of the company's products, installation instructions have been followed.

After the delivery of products, the company undertake :

Technical assistance, The company supplies all the required manuals to install and use and accepts investigating and resolving technical customer's problems.

availability of spare parts, the company is committed to produce spare parts for a long time.

Replacing defective products, due to a manufacturing fault or liability of the company.

Repair products after use

 

back to Services